Terms and Conditions

Last updated: December 16, 2024

Welcome to Positivity Outward (“we,” “our,” or “us”). By accessing and using our mentoring platform (the “Platform”), available through the Positivity Outward website at https://positivityoutward.org and our mobile app (Moment by Positivity Outward), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully.

1. Acceptance of Terms

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which explains how we handle your personal data. If you do not agree with these Terms, please do not use our Platform.

2. Services Offered

Our Platform facilitates:

• Mentor-mentee engagement
• Group discussions and activity feeds
• Communication tools for messages and group conversations
• Access to courses, resources, and support tools

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time.

3. User Accounts

3.1 Registration

To use certain features, you must create an account by providing:

• First name
• Last name initial
• Email address

You may also choose to provide additional information (e.g., location, phone number, demographic data) to personalize your profile.

You agree to:

• Keep your login credentials secure.
• Notify us immediately of any unauthorized use of your account.

3.2 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms or Community Guidelines.
• Engage in unlawful or harmful activities.
• Compromise the safety of the Platform.

4. Community Guidelines

You agree to engage respectfully and professionally by:

• Sharing appropriate content, feedback, successes, and challenges.
• Avoiding harassment, hate speech, and offensive language.
• Respecting privacy and confidentiality.

Violations may result in suspension or termination of your account.

5. User-Generated Content

5.1 Ownership and Responsibility

You retain ownership of content you upload to the Platform, including:

• Photos, videos, audio recordings
• Documents
• Messages and group discussions

By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content to provide our Services.

You agree not to upload content that:

• Violates laws or third-party rights.
• Contains malicious or harmful software.

5.2 Moderation

We reserve the right to review and remove content that violates these Terms or harms the community.

6. Privacy and Data Use

We collect and use your information as described in our Privacy Policy, including:

• Uploaded Content (photos, videos, documents)
• Personal Information (name, email, demographic data)
• Communication Data (messages, group discussions)
• Survey Data (responses to surveys)
• Usage Data (login times, interactions)

How We Use Your Data

We use your data to:

• Provide technical support
• Facilitate mentor-mentee engagement
• Improve program delivery and measure impact
• Communicate updates and announcements

Who Has Access to Your Data

Your data may be accessible to:

• Other Users (based on your profile visibility settings)
• Platform Administrators (full access for support and management)
• Program Coordinators (limited access for participant management)

For details, refer to our Privacy Policy.

7. Data Retention

We retain data as follows:

• Uploaded Content: Until deleted by you or your account is deactivated.
• Account Data: As long as your account is active or needed for program purposes.
• Communication Data: Indefinitely unless you request deletion.

8. User Privacy Options

You can:

• Adjust profile visibility settings.
• Request updates or deletion of your personal data.
• Manage communication preferences.

9. Prohibited Activities

You agree not to:

• Engage in illegal activities.
• Harass or harm other users.
• Share confidential information without consent.
• Hack or disrupt the Platform.

10. Intellectual Property

10.1 Our Content

All Platform content (text, graphics, software) is our intellectual property and protected by law. You may not use, copy, or distribute our content without permission.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

• Our Platform is provided “as is” without warranties.
• We do not guarantee the accuracy or availability of the Platform.

11.2 Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

12. Children’s Privacy

Our Platform is intended for users aged 13 or older. For users aged 13-18, verified parental consent is required. If we discover data collected from a minor without consent, we will delete it promptly.

13. Third-Party Services

We use third-party services, including:

• WordPress (website hosting)
• BuddyBoss (community features)
• LearnDash (courses)
• Google Analytics (tracking)

These services have their own privacy policies.

14. Changes to These Terms

We may update these Terms periodically. Significant changes will be communicated via email, in-app notifications, or announcements. Please review these Terms regularly.

15. Governing Law

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Location].

16. Contact Us

If you have questions or concerns, contact us at:

Email: zariah@positivityoutward.org
Website: https://positivityoutward.org

✅ Summary of Key Points

• Be respectful and professional.
• Your data is used to support mentoring and program goals.
• You can manage your privacy settings and request data changes.
• Violating these terms may result in account suspension.