Introduction
Positivity Outward (“we,” “our,” or “us”) operates a mentoring platform (“Platform”) through the Positivity Outward website at https://positivityoutward.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. We are committed to protecting your privacy and ensuring your data is handled responsibly.
Information We Collect
We collect the following types of information:
Uploaded Content: You may upload photos, videos, audio recordings, documents, and other media types to your profile, mentor conversations, activity feed, and group conversations. Uploaded content is collected by us.
Personal Information: You are required to share your first name, last name initial, and email to register an account on the Platform and to use the Platform. You may share your full last name, location, phone number, and demographic data like groups and communities you identify with to personalize your profile.
Communication Data: We collect and store all communication data on the app, including messages between users and group discussions.
Survey Data: You may be asked to complete surveys while using the Platform. We collect and store all data from the surveys to measure the impact of the Platform on users.
Usage Data: We collect and store usage data such as login times, message frequency, and interaction logs.
How We Use Your Information
We use your information to:
- Provide technical support and respond to inquiries
- Facilitate mentor-mentee engagement
- Improve program delivery and participation
- Communicate updates, notifications, and program announcements.
- Analyze user behavior to measure program impact and enhance the Platform.
Who Has Access to Your Information
Your information is accessible to:
Other Users: Depending on your profile visibility settings, other users (e.g., mentees or mentors) may access parts of your profile.
Platform Administrators: Full access for managing the Platform and user support.
Program Coordinators: Limited access to manage participants, monitor engagement, and ensure program success.
How We Share Your Information
We do not sell your personal data. We may share your data:
With third-party service providers for operational purposes (e.g., hosting, analytics, email notifications).
For program evaluation and reporting (using anonymized, aggregate data).
To comply with legal obligations or respond to lawful requests.
User Privacy Options
You can control your privacy settings by:
Contacting us to request updates or deletion of your personal data.
Adjusting your profile visibility (e.g., visible to all users, mentors only, or private).
Managing communication preferences, such as opting out of certain notifications.
Data Retention
We retain your data as follows:
Uploaded Content: Retained until you delete it or your account is deactivated.
Account Data: Retained while your account is active or as needed for program purposes.
Communication Data: Retained indefinitely unless requested for deletion.
Your Rights
As a user, you have the right to:
- Request a copy of your data in a portable format.
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your account and associated data (except data required by law or for legitimate purposes).
Data Security
We implement security measures to protect your data, including:
- Encryption for sensitive data.
- Role-based access controls to limit data visibility.
- Regular monitoring and updates to address vulnerabilities.
Children’s Privacy
Our Platform is intended for users aged 13 or older. For users aged 13-18, we require verified parental consent for participation. If we discover that we have collected data from a minor aged 13+ without consent, we will delete it promptly. If we discover that we have collected data from a user under 13, we will delete it promptly.
Third-Party Services
Our Platform integrates with third-party services, such as:
- WordPress for website hosting
- BuddyBoss for membership and community features
- LearnDash for training courses
- Google Analytics for usage tracking
These services may collect additional data per their privacy policies. Please refer to their policies for more details.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via [email, in-app notifications, or announcements]. Please review this page regularly for updates.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
- Email: zariah@positivityoutward.org